Receptionist - Pacific Honda [United States]


 Receptionist – Pacific Honda

Job Summary:
The Receptionist greets customers when they come into the dealership's showroom, answers their questions and directs them to the appropriate staff member. The Receptionist also answers all incoming calls, takes messages and transfers callers to the appropriate department. The Receptionist should be familiar with vehicle models and personnel within the dealership and be polite and professional.

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Responsibilities:
  • Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member.
  • Operating the telephone switchboard by answering incoming calls, transferring callers to appropriate personnel, taking messages and using the paging system.
  • Documenting customers who come into the dealership, noting basic demographic information and contact information.
  • Performing general administrative duties and maintain the lobby or reception area.
  • Assists with conducting inventory.
  • Assigned additional duties as needed.
Required Skills/Abilities:
  • Excellent verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Basic understanding of administrative and clerical procedures and systems.
  • Proficient with Microsoft Office Suite or related software.
  • Must be organized to keep track of all incoming calls and visitors and have good communication skills, as they are usually the first person a customer interacts with in a dealership.
Education and Experience:
  • High school diploma or equivalent required.
Physical Requirements:
  • Prolonged periods of sitting at a desk.
  • Must be able to lift up to 15 pounds at times.
Pacific Honda employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), Maderas Golf Club discounts, and more!

Pacific Honda is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

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