Biomics is a US-based pharmaceutical company incorporated in Delaware in 2001. Our management team has many years of both academic research and industrial experience. Our success lies in the leadership of our management, the skills and devotion of our people, the quality of our offerings and our focus on customers. We look forward to a brighter future.
We set ourselves apart from the crowd by focusing on constant training and developing of our employees. Our belief is that this will not only increase the efficiency of our team but will ensure the correct representation of our client’s products and services. No matter what the challenge or objective, our team of brand strategists have the experience, dedication and expertise to advise our clients at every stage of the project.
Biomics is committed to equality of opportunity, fairness, work and lifestyle, mutual respect and dignity at work for everyone. Biomics values differences including disability, sexual orientation, race, ethnicity, age, thinking styles, gender and religion. Values establish and reinforce behavioral standards that foster a collaborative culture and work environment, which will enable individuals and groups to contribute to their fullest potential.
POSITION SUMMARY:*
The Scheduler is responsible to answer phones, schedule appointments and perform administrative duties in an anesthesia office. Will be expected to perform quality assurance, recruiting or office administrative duties depending on region.
Essential Duties and Responsibilities:
Responsible for answering, screening, and directing calls on a multi-line phone system in a courteous and professional manner.
Responsible for retrieving messages throughout the day and forwarding messages to appropriate staff.
Schedules cases with admins ofifices and or facilities in a multi-provider office.
Performs clerical duties for admins office and corporate office when need.
Punctual and regular attendance is an essential responsibility at NPH
Provide a high level of customer service
Create and maintains daily/monthly call, meeting and vacation schedules and distribute accordingly.
Enter schedules into database and distribute (fax, email, and mail) to appropriate staff, office and/or appropriate personnel.
Upload and update website with scheduling information daily
Run and/or create various reports for management.
Educate new clients on scheduling protocols and guidelines
Interfaces with site scheduling administrators to ensure coverage needs are met
Adhere to all company policies and procedures.
Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Knowledge and Skills:*
Demonstrated ability to be courteous and respectful when interacting with patients and family members
Ability to effectively present information and respond to questions from groups of managers, patients, and the general public
Ability to define problems, collect data, establish facts, and draw valid conclusions
Must have a high level of energy with the ability to adjust to any justifiable pace.
Make decisions based more on fact than feeling
Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness
Proven ability to develop strong relationships with professionals and clients through phone or other informal channels.
Strong computer skills including MS Office, Access and Windows applications.
Experience level:
1 year
2 years
No experience needed
Shift:
Day shift
Evening shift
Morning shift
Night shift
Supplemental pay types:
Performance bonus
Weekly day range:
Monday to Friday
Work setting:
Remote/Office
Work Location: Remote
Job Type: Full-time
Salary: $15.99 - $30.00 per hour
Benefits:
401(k)
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home
Experience level:
1 year
2 years
No experience needed
Under 1 year
Shift:
Day shift
Evening shift
Morning shift
Supplemental pay types:
Bonus pay
Commission pay
Monthly bonus
Performance bonus
Signing bonus
Weekly day range:
Monday to Friday
Weekend availability
Work setting:
Office
Remote
Work Location: Remote
Job Type: Full-time
Pay: $15.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Remote
